The full stack
Catalogue, entitlements, billing, live and VOD pipeline, admin console and the native apps for web, phone and television.
For teams who already operate infrastructure well and want the platform rather than the project. You get the stack and the Terraform that deploys it; you run it, with support available when you want a second pair of eyes.
A licence assumes an operations capability that already exists. Where it does not, implementation or a managed agreement is the honest recommendation.
If you have an experienced platform team, the expensive part of an implementation engagement is work you can do yourself. Licensing exists so that you are not paying for it twice.
What you are actually buying is the integration — the fifteen components that already agree with each other about identity, entitlement, encryption and playback state — plus the Terraform that stands the whole thing up. What you are not buying is somebody to run it, which is the point.
Catalogue, entitlements, billing, live and VOD pipeline, admin console and the native apps for web, phone and television.
The modules that build the estate — on Proxmox, on AWS, or the hybrid split — so you are not reverse-engineering a deployment.
The high-level design, service documentation and the operational runbooks the managed service itself runs against.
New versions, security patches and upgrade notes for the term of the licence.
A support channel for the times a second opinion is worth more than another hour of reading. Priced separately so you only pay if you want it.
A short onboarding so your team does not spend the first fortnight discovering things that could have been said in an afternoon.
A short conversation about your team and estate. If implementation would serve you better, that is what we will say.
Architecture walkthrough and the first deployment done together, into your own environment.
Your team runs the rollout on your timeline, with the support channel open if you want it.
Versioned updates and security patches, with upgrade notes for each.
Terraform, containers and an on-call rota are normal for you. You want the platform, not the hand-holding.
A licence with nobody to run it is shelfware. Implementation or managed is the honest recommendation, and it is the one you will get.
That depends on the licence tier and is one of the first things to settle in a conversation, because it changes both the price and what you are able to do afterwards.
Within the licence terms, yes — and the Terraform is meant to be adapted to your estate rather than used untouched.
That is what the support tier is for. It is optional precisely so that it is there when it is needed rather than billed when it is not.
Tell us about your team and your estate. If you already run infrastructure well, this is usually the cheapest route to the same outcome.